Compliance & Security

GRANDEUR RMS LIMITED operates its services with security and regulatory responsibility at the center of design decisions. This page summarizes our general approach—not a substitute for contractual terms or legal counsel.

Security program

• Access control — Role-based permissions, authentication standards, and periodic access reviews.
• Monitoring — Logging and alerting designed to detect anomalous activity across production systems.
• Incident response — Documented procedures for containment, investigation, and notification where appropriate.

Risk & fraud prevention

We employ automated and manual review processes to identify suspicious transactions, protect merchant funds, and reduce abusive use of the platform.

Data protection

We collect only data necessary for stated purposes, apply safeguards during processing, and retain information in line with our Privacy Policy.

Third-party partners

Where subprocessors support payment or infrastructure functions, we apply contractual and technical measures commensurate with the sensitivity of data shared.

Reporting security issues

If you believe you have found a vulnerability, contact service@grandeurtech.top with sufficient detail to reproduce the issue. Please allow reasonable time for investigation before public disclosure.

Acceptable use

• Do not probe or test systems without written authorization.
• Do not disrupt service availability through excessive automated requests or abuse.
• Do not use the platform for unlawful activities or prohibited business categories listed in our Terms.

GRANDEUR RMS LIMITED · ROOM B12, ROOM A, 29/F, UNITED CENTRE, 95 QUEENSWAY, ADMIRALTY, HONG KONG